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Who Pays the Return Shipping Costs?

Learn who covers the fees when products arrive incorrect or defective versus a change of mind, right of withdrawal

Updated over 9 months ago
  • If the return is due to an error on our part (e.g., incorrect or defective product), we will cover the shipping costs.

  • In all other cases (e.g., change of mind, right of withdrawal), return shipping costs will be the customer’s responsibility.

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