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What should i do if my Payment isn’t going through?

Common Payment Issues & Troubleshooting. How to troubleshoot common payment issues and get your order confirmed.

Updated over 9 months ago

If you're having trouble with payment, don't worry—here are a few things to check that could solve the issue:

  1. Check Your Card Details: Make sure your credit card details (number, expiration date, CVV) are entered correctly.

  2. Check Your Funds: If you're using a debit or credit card, ensure there are enough funds in your account to cover the order.

  3. Address Match: Some payments require your billing address to match the one linked to your payment method.

  4. Payment Declined: If your payment is declined, try another method (e.g., PayPal or a different card), or contact your bank for more details.

  5. Payment Gateway Issues: If there are temporary issues with our payment gateway, please wait a few minutes and try again, or use an alternative payment method.


Need Help?

If you've checked everything and still can’t complete your payment, we’re here to help! Please contact our support team, and we’ll assist you in resolving the issue so you can finish your order.

We’re always here to help make your shopping experience smooth and easy!

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