We kindly remind you to double-check your delivery address and ensure someone is available to receive the package on the scheduled delivery day.
If the courier cannot deliver because no one is available, they will usually attempt delivery again the next business day. If the second attempt also fails, the package will be returned to us.
Please note that in such cases, additional shipping costs may apply to resend the order, and shipping costs from the original shipment cannot be refunded. To avoid delays, we recommend planning ahead to ensure a smooth delivery experience.