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How should i ship my Return?

Learn how to safely ship your return

Updated over 9 months ago

When returning an item, we recommend following these steps to ensure a smooth and secure process:

  1. Obtain Authorization
    Before shipping your return, please contact our Support Team to request a return authorization number and further instructions.
    Learn more on how to return a product

  2. Package Your Item Carefully
    Use sturdy packaging and wrap the item securely to avoid damage during transit. Include your return authorization number or any other required documents inside the package.

  3. Use a Tracked Shipping Service
    We strongly advise choosing a carrier that provides tracking. This way, you can monitor the shipment, and you’ll have proof of delivery if any issues arise.

  4. Keep Your Receipt & Tracking Details
    Hang onto your shipping receipt and the tracking number in case you need to file a claim or verify delivery status.

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